Privacy Policy

Privacy Policy

Privacy Policy


Chemteq Privacy Policy (Australia)

Introduction

Chemteq Ltd and its related bodies corporate (together referred to as “Chemteq”, “we”, “our” or “us”) are committed to protecting your privacy and handling personal information in a responsible and transparent manner.

This Privacy Policy explains how Chemteq collects, holds, uses and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Is Personal Information

“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not.

How We Collect Personal Information

We may collect personal information in the following ways:

  • Directly from you, including when you:

    • Submit enquiry forms or applications;

    • Communicate with us by email, phone or in person;

  • Automatically through our website and IT systems (including cookies and analytics);

  • From third parties such as:

    • Publicly available sources;

    • Referees, representatives or service providers; and

  • By generating new information through internal assessments, analysis or records.

Where reasonable and practicable, we will collect personal information directly from you and inform you of the purpose of collection at the time.

Types of Personal Information We Collect

The types of personal information we may collect include:

General Information

  • Name

  • Email address

  • Telephone number

  • Business details

Identification Information

  • Proof of identity documents (e.g. driver’s licence or passport, where required)

Employment-Related Information

(for employees and job applicants)

  • Qualifications, experience and work history;

  • References and background checks (where permitted by law);

  • Employment performance, conduct and training records;

  • Payroll, taxation and superannuation information;

  • Workplace health and safety records; and

  • Use of company IT systems.

Investor Information

  • Investment and shareholding details;

  • Shareholder reference numbers or holder identification numbers; and

  • Tax file numbers (only if voluntarily provided).

Why We Collect, Use and Disclose Personal Information

Chemteq collects, holds and uses personal information for purposes including:

  • Operating and improving our business and services;

  • Responding to enquiries and requests;

  • Managing relationships with customers, suppliers, investors and employees;

  • Recruitment, employment administration and workforce management;

  • Workplace health, safety and security;

  • Meeting legal, regulatory and compliance obligations;

  • Exercising or defending legal rights; and

  • Corporate activities such as restructures, mergers or asset sales.

If you do not provide requested personal information, we may be unable to provide certain services, respond to enquiries, or proceed with employment or investment arrangements.

Disclosure of Personal Information

We may disclose personal information to:

  • Chemteq related entities;

  • Third-party service providers who assist with:

    • IT services

    • Payroll and HR

    • Security

    • Professional advisory services (legal, accounting, auditing);

  • Government authorities where required or authorised by law; and

  • Prospective purchasers or investors in our business.

Website, Cookies and Analytics

Our website uses cookies and similar technologies to:

  • Improve functionality and user experience;

  • Analyse website traffic and usage; and

  • Support website administration and performance.

You may adjust your browser settings to refuse cookies; however, this may affect website functionality.

Further information is available in Annexure 1 – Cookies Policy.

Direct Marketing

We may use your personal information to send you information about our products and services that may be of interest to you.

You may opt out of receiving marketing communications at any time by:

  • Using the unsubscribe link in communications; or

  • Contacting us directly.

Security of Personal Information

Chemteq takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Security measures include physical access controls, secure databases and IT safeguards. While we strive to protect information, no data transmission over the internet can be guaranteed to be completely secure.

Access and Correction

You may request access to personal information we hold about you and request corrections if you believe the information is inaccurate, incomplete or out of date.

Requests can be made using the contact details below. In some circumstances, access may be refused as permitted by law, and we will explain our reasons.

Complaints

If you believe Chemteq has breached the Australian Privacy Principles, you may lodge a complaint with us. We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992

Changes to This Policy

Chemteq may update this Privacy Policy from time to time. Any changes will take effect once published on our website.

Contact Us

For privacy-related enquiries, access or correction requests, or complaints, please contact:

Chemteq Ltd
📧 Email: sales@chemteq.com.au